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POSITION:  Residence Director (Non-Exempt)

HSU JOB FAMILY CLASSIFICATION: Residential Life Professional I

DEPARTMENT:  Residence Life

SUPERVISOR TITLE:  Director of Residence Life

FLSA STATUS:  Non-Exempt


LOCATION: HSU Campus, Abilene, Texas

TARGET HIRE DATE:  As Soon As Possible

HSU CHRISTIAN STANDARD REQUIREMENT FOR EMPLOYMENT –Candidate must profess a Christian Faith, maintain membership in a local congregation, and respect the values and distinctives central to the historically Baptist values of HSU as reflected in the University’s Statement of Faith.

CONTACT INFORMATION: Human Resources 325-670-1259 or 


Through dynamic and innovative approaches, Student Life is a robust division that provides students with opportunities for meaningful engagement and transformation in the co-curricular context. The Residence Director (RD) is a required live-in position.

Responsibilities include but are not limited to supervising and leading a community of students with the goal of fostering a vibrant Christian community that is fully engaged in the academic and co-curricular life of HSU. The RD is an essential partner in the education, development, and empowerment of the whole student.




Work with the Director of Residence Life to manage living area budgets and University credit cards for the assigned living area appropriately.

Communicate effectively with residents, parents, staff, and faculty both verbally and in writing.

Establish and maintain communication with Maintenance, Custodial Staff, and other campus offices to ensure the living area is well maintained and secure for the well being of all residents and guests.

Communicate and assist Residence Life with timely coordination of housing assignments, room consolidations, room changes, check-in/out processes, and damage billing.

Conduct fire drills once per semester in assigned living areas.

Conduct regular building tours with Maintenance, Police, and Residence Life staff as needed to ensure the safety and security of residents.

Walk through assigned living areas each workday to be aware of general conditions and to personally build community.

Coordinate and schedule use of common spaces and building equipment.

Serve on rotating on-call duty coverage with other Residence Life staff, including weekends and holidays.

Serve as the emergency building administrator for assigned living areas.

Oversee nightly duty and coverage of the living areas by student staff and others.

Keep the Residence Life leadership team apprised of current and/or potential problems involving residents, parents, guests, etc.

Attend and actively participate in weekly individual and Residence Life staff team meetings.

Assist in the supervision of the residential component of university summer camps, conferences, recreation, and summer resident housing, including all recruitment, selection, and hiring of summer personnel and budgeting for programs and services.

Assist in leading staff and student teams in the successful implementation of a comprehensive camp and conference program, from prior planning to post evaluation including providing outside customer service, a safe facility, trained staff, and accurate administrative records.

Assist as daily contact person to assigned camp and conferences groups, provide university response for emergencies during camps and conferences, and ensure the completion of all maintenance work orders and damage charges to groups at the conclusion of each summer camp.

Staff Selection, Training, and Supervision:

Provide direction to the student staff in communicating, interpreting, and administering Residence Life and University policies and procedures.

Provide opportunities, training experiences, and one-to-one contacts that identify and help resolve individual problems and conflicts.

Recruit, select, train, supervise, and courage Resident Assistant (RA) and Assistant Residence Director (ARD) staff.

Conduct weekly staff meetings to disseminate information, provide training experiences, foster personal and professional growth, and develop a sense of team cohesion and vision.

Provide guidance, support, and information needed for Ras to fulfill their responsibilities in a timely manner, meeting one-on-one, maintaining regular contact, and open communication with each RA.

Create and facilitate ongoing student, professional, and leadership staff development opportunities.

Review each RA’s progress toward goals; provide support, guidance, and redefinition of those goals.

Community Development:

Model a Christian lifestyle and professional standards to staff and residents.

Encourage awareness of student organizations across campus, development of student leaders, and participation in campus traditions.

Demonstrate a strong commitment to establishing relationships with residents, student leaders, and other staff, maintaining a level of visibility with each group; develop and implement strategies for intentional interaction with every student in assigned living area each semester.

Student Care and Conduct:

Proactively interact with students to help in their success at HSU and collaborate to assist in contacting students for follow-up in areas such as early alerts, registration, housing reapplication, and other efforts as needed.

Serve as a primary personal resource for staff and students in dealing with specific residence hall concerns, including roommate conflicts, interpersonal conflicts, and other developmental issues.

Provide care and support for residents in areas of concern, including, but not limited to, medical, relational, familial, financial, and vocational challenges.

Communicate and employ Residence Life policies, procedures, and emergency protocol.

Appropriately confront students who are violating community standards.

Encourage students to demonstrate responsible and ethical behavior in their communities.

Serve as a conduct officer; adjudicate and manage all low-level violations of the Student Handbook in assigned living areas.

Residential Curriculum & Learning Outcomes:

Learn and actively teach the five Residence Life Learning Outcomes.

Assist paraprofessional staff in the planning and implementation of a comprehensive residential curriculum, including floor, all hall, and department programming.

Identify the needs of the area, establish goals for communities, and design effective intentional interactions and programming.

Direct and coordinate activities to develop an environment where resident needs are effectively addressed.

Promote departmental goals and priorities to campus partners, ensure an accurate account of all programmatic effect in living area on a weekly basis, and assist to curate the Residence Life story. (Weekly, monthly, semester, and annual reports.)

Assist with assessment efforts for the department, identify and implement programmatic growth plans based on assessment, and maintain assessment records.

Work with area staff to develop an environment conducive to students’ learning.

Other live-in assigned campus apartment to supervise a community of students and fulfill the responsibilities of the position.

Demonstrate support for the philosophy of the HSU Student Life Division, Residence Life, and the HSU guidelines in the University Personnel & Safety Handbooks and departmental policies.

Comply with all policies including outside agencies and regulations, including but not limited to: Title IX, Department of Education, Clery Act, FERPA, EEOC, the Department of Labor and the Department of Justice.

Serve on appropriate student development committees as needed.

Pursue continuing education and knowledge of current trends in Student Affairs.

Attend, and when opportunities arise, present for professional organizations, conferences, and workshops for professional development as approved by supervisor.

Complete special projects and all other duties as requested.


Directly supervises multiple student workers, including Resident Assistants and Assistant Resident Directors. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training student employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining student employees; addressing complaints and resolving problems.

COMPETENCIES:   This is your opportunity to demonstrate how your education and/or experience in your current or previous job relates to each function of this position.

Interview decisions are partially based on this information.

On a separate sheet of paper, write a paragraph for each competency listed below describing your background and qualifications in each area. 

To perform the job successfully, an individual should demonstrate the following competencies.

Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving solutions; uses reason even when dealing with emotional topics.

Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Team Leadership – Fosters team cooperation; defines team roles and responsibilities; supports group problem-solving; ensures progress toward goals; acknowledges team accomplishments.

Conflict Resolution – Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.

Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delay, or unexpected events.

QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS, & ABILITIES (Language, Mathematical, Reasoning and Computer Skills):

LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS: Ability to add and subtract two-digit numbers and to multiply and divide by 10’s and 100’s. Ability to perform these operations using units of American money and weight measurement, volume, and distance. 

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Project Management software; Payroll systems; Order processing systems; Internet software and Human Resource systems.


A Bachelor’s degree required from an accredited institution is required. Master’s degree preferred.

Master’s degree in higher education administration, student development, counseling, human services, or a related field preferred.

Two or more years of fulltime experience in Residence Life or Student Affairs preferred.

Two or more years’ experience supervising, mentoring, and motivating a diverse student staff team preferred.

Two or more years’ experience in coordinating paraprofessional staff training and development for students preferred.

Experience engaging student crisis and at-risk student needs preferred.

Demonstrated collaborative work with faculty to create a seamless environment that encompasses students’ academic and co-curricular experiences preferred.

Demonstrated involvement in professional associations in the field of Higher Education Student Affairs preferred.

Proficiency with data management and housing/conduct software packages preferred.

Excellent communication and interpersonal skills, ability to relate effectively with students and communicate professionally is required.


None are required for this position at this time.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms.

The employee must occasionally lift and/or move up to 50 pounds as well as climb multiple flights of stairs. 


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts and outside weather conditions.

The noise level in the work environment is usually moderate.


This is a Non-Exempt, Full-Time Staff Position. A minimum of a 4-hour work week is expected; weekly schedule may vary each week; Candidate must be able to work non-traditional hours, including nights and weekends depending on the time of year. 

Work beyond a normal 40-hour week is occasionally required as needed for on-call, etc.

All hours worked beyond 40 hours in a single work week will be compensated at time and a half, per FLSA guidelines.

Must have and maintain a valid Class C Driver’s License and maintain a clear driving record to be insurable under the university liability policy.

Must be able to drive to complete work assignments on and off campus, as needed.

Some travel may be required on occasion in order to attend off-campus events and/or training when necessary.

EMPLOYEE BENEFITS: For more information concerning benefits offered to HSU employees, see the HSU Benefits Summary on the HSU website.


HSU complies with all applicable anti-discrimination laws including those prohibiting discrimination on the basis of age, sex, pregnancy, race, color, national origin, disability, genetic information and military service. HSU is a private university affiliated with the Baptist General Convention of Texas and may lawfully consider an applicant’s religion as a selection criterion. HSU is committed to hiring faculty and staff who share an active Christian faith and fully support HSU’s mission.

In accordance with the Americans with Disabilities Act (ADA), HSU provides reasonable accommodation to qualified individuals with disabilities who are employees or applicants for employment, except when the accommodation would impose an undue hardship. Requests for reasonable accommodation should be directed to Human Resources.


HSU does not discriminate on the basis of race, color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state and federal law. HSU is committed to maintaining a safe and secure campus environment and protecting the university’s financial and physical assets. Therefore, Hardin-Simmons University conducts background checks. Depending on the position, applicants may also be required to consent to a credit check as part of the background check process. As a non-profit institution of higher education committed to Christian faith and values, the University exercises its rights under state and federal law to use religion as a factor in making employment decisions.