The Director is responsible for the
entirety of Residence Life program including but not limited to: supervision,
training, mentoring, evaluation and professional development for all
professional staff and student staff members.
student development theory, principles of student formation, and Christian
ideals as foundations, the director will encourage and empower both
professional and student staff as frontline workers in student development.
weekly staff meetings, one-on-ones with staff, and all other training sessions
in order to disseminate information, provide professional development, and
engage departmental planning.
proper staffing in living areas for all related residence life functions
including lockouts, work order requests, programming sign-ups, assignment
questions, and guest registration.
any staffing gaps including covering for RD duty, or managing living areas
between hiring gaps.
service and development efforts to keep occupancy, student satisfaction, and
retention to the highest possible levels, and set progressive annual goals to
improve each of these areas.
and implement effective residence hall policies and programs that foster an
environment conducive to learning and positive community development.
departmental monthly, semester, and annual reports; staff evaluations;
departmental assessment reports as assigned.
occupancy projections and develop timelines for construction, custodial, and
move-in dates throughout the year.
work in a collegial fashion and enhance key campus partnerships with other
campus offices as the Director interacts frequently with many departments
Residence Life on various campus committees including Orientation, Admissions
programs, Homecoming/Alumni Weekends, Chapel, and other groups.
as a liaison for the Residence Life Department with other administrative
offices such as Admissions, Student Financial Services, Registrar, IT, Campus
Police, and University Relations.
the Residence Life budgets and monitor for spending by the professional and
student staff in congruence with our Student Life mission.
on the Student Services and Systems Team as needed
an up-to-date license agreement, housing applications, change of housing
status, student handbook, and other applicable forms necessary for
communication about Residence Life both off and online.
in the administration of software systems including CBORD, Beacon, and
Residence, and become an expert on other campus systems for security,
retention, financial, and academic.
and maintain housing lottery, housing placement, billing, room change process
and maintenance of records regarding re-assignments, occupancy records, and
other assigned functions.
marketing materials in collaboration with marketing team to assist in student
development and enrollment efforts.
Director will oversee the development, planning, implementation, budgeting, and
evaluation of all programmatic efforts in the residential living spaces.
on the Care Team.
collaboratively with the Director of Campus Operations to ensure all housing
needs are met.
the Vice President for Student Life with the management of an annual $100,000
furniture and building aesthetics fund.
that safety and security procedures are established and maintained.
a comprehensive student conduct, care, and crisis program that supports and
enforces university policies, procedures, and regulations through effective
staff and student training, development of restorative practices, and accurate
record keeping at every level.
supervision for residential student care and conduct utilizing Beacon and serve
as a student care and conduct officer by preparing, documenting, and
implementing care as well as disciplinary procedures at first and second tier
leadership during crises in residential living areas and guide staff through
the successful implementation of the Residence Life and Hardin-Simmons crisis
the Dean of Students with the coordination of policies and practices of the
resident conduct system.
24-hour crisis intervention and emergency procedures coverage for Residence
Life and respond to and address residential life emergencies.
and adjudicate student conduct cases in a timely and effective manner.
and revise judicial procedures.
Director provides leadership for the planning, direction, and assessment of all
student development aspects of the Office of Residence Life.
occupancy, outcomes, programming and violation reports on a weekly basis.
departmental goals, coordinate assessment efforts and teach student learning
other special tasks, projects and duties as assigned by the Vice President of
Supervises Residence Directors.
COMPETENCIES: This is your opportunity to demonstrate how your education and/or experience in your current or previous job relates to each function of this position.
Interview decisions are partially based on this information.
On a separate sheet of paper, write a paragraph for each competency listed below describing your background and qualifications in each area.
To perform the job successfully, an individual should demonstrate the following competencies.
Job Knowledge -
Competent in required job skills and knowledge; exhibits ability to learn and
apply new skills; keeps abreast of current developments; requires minimal
supervision; displays understanding of how job relates to others; uses
Service – Manages difficult
or emotional customer situations; responds promptly to customer needs; solicits
customer feedback to improve service; responds to requests for service and
assistance; meets commitments.
Managing People – Includes
staff in planning, decision-making, facilitating and process improvement; takes
responsibility for subordinates’ activities; makes self-available to staff;
provides regular performance feedback; develops subordinates’ skills and
encourages growth; solicits and applies customer feedback (internal and
external); fosters quality focus in others; improves processes, products and
services; continually works to improve supervisory skills.
Conflict Resolution – Encourages open
communication; confronts difficult situations; maintains objectivity; keeps
emotions under control; uses negotiation skills to resolve conflicts.
Innovation – Displays original
thinking and creativity; meets challenges with resourcefulness; generates
suggestions for improving work; develops innovative approaches and ideas;
presents ideas and information in a manner that gets others’ attention.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS, & ABILITIES (Language, Mathematical, Reasoning and Computer Skills):
LANGUAGE SKILLS: Ability to read, analyze, and interpret general business
periodicals, professional journals, technical procedures, or governmental
regulations. Ability to write reports,
business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from
groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest,
commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra
REASONING ABILITY: Ability
to solve practical problems and deal with a variety of concrete variables in
situations where only limited standardization exists. Ability to interpret a variety of
instructions furnished in written, oral, diagram, or schedule form.
COMPUTER SKILLS: To
perform this job successfully, an individual should have knowledge of Word
Processing software; Spreadsheet software; Project Management software; and
ability to learn university specific software programs.
Bachelor’s Degree required. Master’s Degree preferred.
Previous customer-service oriented work, including the
ability to establish and maintain effective relationships with students,
parents, alumni, faculty and/or staff
CERTIFICATES, LICENSES, REGISTRATIONS:
None are required for this position at this time.
The physical demands
described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.
While performing the duties of this job, the employee is regularly required to sit
for long periods while performing office and computer operations.
While performing the duties
of this job, the employee is regularly required to talk or hear. The employee is occasionally required to
stand; walk; use hands to finger, handle, or feel and reach with hands and
arms. Occasionally will be required to stand; stoop
The job is sedentary in nature; however, the employee must frequently
lift up to 10 – 25 pounds and occasionally lift and/or
move up to 50 - 100 pounds.
The work environment characteristics
described here are representative of those an employee encounters while
performing the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential
noise level in the work environment is usually moderate.
position may occasionally be exposed to wet or humid conditions (non-weather),
fumes or airborne particles along with occasional outdoor weather conditions.
This is an Exempt, Full Time Position. Working
beyond a normal 40-hour week is a definite including occasional nights and
Must have and maintain a valid Class C Driver’s License and
maintain a clear driving record to be insurable under the university liability
Must be able to drive to complete work assignments on and
off campus, as needed.
Occasional travel and irregular hours are required at
EMPLOYEE BENEFITS: For more information concerning benefits offered to HSU employees, see the HSU Benefits Summary on the HSU website.