Counseling, Financial Aid Counseling, strategically manage designated
extensively throughout a primary recruiting market to seek, select, and convert
prospective students to HSU to actual enrolled students.
extensively throughout Texas conducting and/or hosting high school fairs,
church visits, fellowships, alumni association meetings, send-off parties, and
other conversion activities. The possibilities are endless and are not limited
to these listed. Creativity and independency are a must.
prospective students and their parents to inform them of admission
requirements, financial assistance programs and processes, scholarship
eligibility, student life, and other aspects of HSU.
Able to foster
and maintain professional relationships with prospective students and their
communicate effectively both in person and in written format. Presentations to groups and individuals
quarterly and annual territory reports to Associate Vice President for
Admission and Recruiting.
daily campus visits as well as seasonal activities, projects and/or events.
assist with daily campus tours for prospective students and families.
night work occasionally required.
departmental administrative duties may be assigned.
Must be able to
work with multiple constituents in a manner congruent with the image and
mission of the University. Constituents include but not limited to: prospective
students, current students, alumni, trustees, other college/university
personnel, and various internal personnel.
Must be able to
work on multiple software platforms to include Microsoft Excel, Word, Outlook,
and Slate, our Customer Relationship Management system. Knowledge of the
Message and Social Media required. HSU is an
Ellucian/Colleague database school.
guidelines in the University Personnel and Safety Handbooks and departmental
Performs other duties as assigned.
are no supervisory responsibilities for this position.
COMPETENCIES: This is your opportunity to demonstrate how your education and/or experience in your current or previous job relates to each function of this position.
Interview decisions are partially based on this information.
On a separate sheet of paper, write a paragraph for each competency listed below describing your background and qualifications in each area.
To perform the job successfully, an individual should demonstrate the following competencies.
Knowledge - Competent in
required job skills and knowledge; exhibits ability to learn and apply new
skills; keeps abreast of current developments; requires minimal supervision;
displays understanding of how job relates to others; uses resources
Communication - Expresses ideas and thoughts verbally; expresses ideas and thoughts in
written form; exhibits good listening and comprehension; keeps others
adequately informed; selects and uses appropriate communication methods.
Leadership - Exhibits confidence in self and others; inspires and motivates others to
perform well; effectively influences actions and opinions of others; accepts
feedback from others; gives appropriate recognition to others.
Ethics - Treats people with respect; keeps commitments; inspires the trust of others;
works with integrity and principles; upholds organizational values.
Sales Skills - Achieves sales goals; overcomes objections with persuasion and persistence;
initiates new contacts; maintains customer satisfaction; maintains records and
promptly submits information.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS, & ABILITIES (Language, Mathematical, Reasoning and Computer Skills):
SKILLS: Ability to read and interpret documents such as
safety rules, operating and maintenance instructions, and procedure
manuals. Ability to write routine
reports and correspondence. Ability to
speak effectively before groups of customers or employees of organization.
SKILLS: Ability to add, subtract, multiply,
and divide in all units of measure, using whole numbers, common fractions, and
decimals. Ability to compute rate,
ratio, and percent and to draw and interpret bar graphs.
ABILITY: Ability to apply common sense understanding to carry out detailed
but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in
COMPUTER SKILLS: To
perform this job successfully, an individual should have knowledge of all
Microsoft Office software, Slate Customer Relationship Management software, the
internet, texting and social media platforms.
Bachelor's degree from Hardin-Simmons University required.
1-2 years of customer service or sales experience preferred.
Ability to proficiently speak Spanish as a first or second
language is preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
None are required for this position at this time.
The physical demands
described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential
While performing the duties of this Job, the
employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to
finger, handle, or feel. The employee is
occasionally required to reach with hands and arms and stoop, kneel, crouch, or
crawl. The employee must occasionally lift and/or move up to 25 pounds.
The work environment
characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.
The noise level in the work environment is
This is a
Non-Exempt, Full Time Hourly Position.
A regular 40-hour workweek is required at minimum (plus
Working beyond a normal 40-hour week is a definite
including occasional nights and weekends.
Travel and irregular work hours are
worked beyond 40 hours in a single work week will be compensated at time and a
half, per FSLA guidelines.
Must have and
maintain a valid Class C Driver’s License and maintain a clear driving record
to be insurable under the university liability policy.
Must be able to
drive to complete work assignments on and off campus, as needed.
Additional travel may
be required on occasion.
EMPLOYEE BENEFITS: For more information concerning benefits offered to HSU employees, see the HSU Benefits Summary on the HSU website.