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POSITION:  Residence Director (Non-Exempt) *Applicant Pool

HSU JOB FAMILY CLASSIFICATION: Residential Life Professional I

DEPARTMENT:  Residence Life

SUPERVISOR TITLE:  Director of Residence Life

FLSA STATUS:  Non-Exempt

EXEMPTION:  N/A

LOCATION:  Abilene

TARGET HIRE DATE: As Soon As Possible

HSU CHRISTIAN STANDARD REQUIREMENT FOR EMPLOYMENT – Candidate must profess a Christian Faith, maintain membership in a local congregation, and respect the values and distinctives central to the historically Baptist values of HSU.

CONTACT INFORMATION: Human Resources 325-670-1259 or careers@hsutx.edu 

SUMMARY/SCOPE:

Through dynamic and innovative approaches, Student Life is a robust division that 
provides students with opportunities for meaningful engagement and transformation 
in the co-curricular context. The Residence Director (RD) is a required live-in position.

Responsibilities include but are not limited to supervising and leading a community of students with the goal of fostering a vibrant Christian community that is fully engaged in the academic and cocurricular life of HSU. The RD is an essential 
partner in the education, development, and empowerment of the whole student. 

HSU JOB FAMILY CLASSIFICATION INCLUDES THE FOLLOWING:

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

Administration

Work with Director of Residence Life to manage living area budgets and University 
credit cards for the assigned living area appropriately.

Communicate effectively with residents, parents, staff, and faculty both verbally and in writing. 

Establish and maintain communication with Maintenance, Custodial Staff and other campus offices to ensure the living area is well maintained and secure for the well­being of all residents and guests. 

Communicate and assist Residence Life with timely coordination of housing assignments, 
room consolidations, room changes, check­-in/out processes and damage billing. 

Conduct fire drills once per semester in assigned living area.

Conduct regular building tours with Maintenance, Police, and Residence Life staff 
as needed to ensure the safety and security of residents.

Walk through assigned living areas each workday to be aware of general conditions and to personally build community.

Coordinate and schedule use of common spaces and building equipment.

Serve on rotating on-­call duty coverage with other Residence Life staff, including 
weekends and holidays. 

Serve as the emergency building administrator for assigned living area. 

Oversee nightly duty and coverage of the living area by student staff and others. 

Keep the Residence Life leadership team apprised of current and/or potential 
problems involving residents, parents, guests, etc. 

Attend and actively participate in weekly individual and Residence Life staff team 
meetings. 

Assist in the supervision of the residential component of university summer camps, 
conferences, recreation, and summer resident housing, including all recruitment, 
selection, and hiring of summer personnel and budgeting for programs and services. 

Assist in leading staff and student teams in the successful implementation of a 
comprehensive camp and conference program, from prior planning to post 
evaluation including providing outstanding customer service, a safe facility, trained 
staff, and accurate administrative records. 

Assist as daily contact person to assigned camp and conference groups, provide 
university response for emergencies during camps and conferences, and 
ensure the completion of all maintenance work­orders and damage charges 
to groups at the conclusion of each summer camp.  

Staff Selection, Training, & Supervision

Provide direction to the student staff in communicating, interpreting, and administering Residence Life and University policies and procedures.

Provide opportunities, training experiences, and one­to­one contacts that identify and 
help resolve individual problems and conflicts. 

Recruit, select, train, supervise, and encourage Resident Assistant (RA) and Assistant Residence Director (ARD) staff.

Conduct weekly staff meetings to disseminate information, provide training experiences, 
foster personal and professional growth, and develop a sense of team cohesion 
and vision. 

Provide guidance, support, and information needed for RAs to fulfill their responsibilities ina timely manner; meeting one­on­one, maintaining regular contact, and open 
communication with each RA. 

Create and facilitate ongoing student, professional, and leadership staff development 
opportunities.

Review each RA’s progress toward goals; provide support, guidance, and redefinition of 
those goals. 

Community Development

Model a Christian lifestyle and professional standards to staff and residents.

Encourage awareness of student organizations across campus, development of student 
leaders, and participation in campus traditions.

Demonstrate a strong commitment to establishing relationships with residents, student leaders, and other staff, maintaining a level of visibility with each group; develop and implement strategies for 
intentional interaction with every student in assigned living area each semester. 

Student Care and Conduct

Proactively interact with students to help in their success at HSU and collaborate to assist 
in contacting students for follow up in areas such as early alerts, registration, 
housing reapplication, and other efforts as needed. 

Serve as a primary personal resource for staff and students in dealing with specific residence hall concerns, including roommate conflicts, interpersonal conflicts 
and other developmental issues. 

Provide care and support for residents in areas of concern, including, but not limited to, 
medical, relational, familial, financial, and vocational challenges. 

Communicate and employ Residence Life policies, procedures, and emergency protocol. 

Appropriately confront students who are violating community standards. 

Encourage students to demonstrate responsible and ethical behavior in their communities. 

Serve as a conduct officer; adjudicate and manage all low-level violations of the Student 
Handbook in assigned living area. 

Residential Curriculum & Learning Outcomes

Learn and actively teach the five Residence Life Learning Outcomes.

Assist paraprofessional staff in the planning and implementation of a comprehensive residential curriculum, including floor, all ­hall and department programming.

Identify the needs of the area, establish goals for communities, and design effective intentional interactions and programming. 

Direct and coordinate activities to develop an environment where resident needs are effectively addressed.

Promote departmental goals and priorities to campus partners, ensure an accurate 
account of all programmatic efforts in living area on a weekly basis, and 
assist to curate the Residence Life story. (Weekly, monthly, semester and annual reports). 

Assist with assessment efforts for the department, identify and implement programmatic 
growth plans based on assessment, and maintain assessment records.

Work with area staff to develop an environment conducive to students' learning. 

Other

Live-in an assigned campus apartment to supervise a community of students 
and fulfill the responsibilities of the position. 

Demonstrate support for the philosophy of the HSU Student Life Division, Residence Life, and the HSU guidelines in the University Personnel & Safety Handbooks and 
departmental policies. 

Comply with all policies including outside agencies and regulations, including but not 
limited to: Title IX, Department of Education, Clery Act, FERPA, EEOC, the 
Department of Labor and the Department of Justice. 

Serve on appropriate student development committees as needed.

Pursue continuing education and knowledge of current trends in Student Affairs.

Attend, and when opportunities arise, present for, professional organizations, 
conferences, and workshops for professional development as approved by supervisor. 

Complete special projects and all other duties as requested.

SUPERVISORY RESPONSIBILITIES:

Directly supervises multiple student workers, including Resident Assistants and Assistant Resident Directors. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training student employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining student employees; addressing complaints and resolving problems.

COMPETENCIES:  This is your opportunity to demonstrate how your education and/or experience in your current or previous job relates to each function of this position.

Interview decisions are partially based on this information.

On a separate sheet of paper, write a paragraph for each competency listed below describing your background and qualifications in each area.

To perform the job successfully, an individual should demonstrate the following competencies.

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service ; responds to requests for service and assistance; meets commitments.

Team Leadership - Fosters team cooperation; defines team roles and responsibilities; supports group problem solving; ensures progress toward goals; acknowledges team accomplishments.

Conflict Resolution - Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.

Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS, & ABILITIES (Language, Mathematical, Reasoning and Computer Skills):

LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.  Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Project Management software; Payroll systems; Order processing systems; Human Resource systems and Contact Management systems.

EDUCATION/EXPERIENCE:

Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience required.

Master’s degree in higher education administration, student development, counseling, 
human services, or a related field preferred. 

 Two or more years of full ­time experience in Residence Life or Student Affairs preferred.

 Two or more years’ experience supervising, mentoring, and motivating a diverse student staff team preferred.

 Two or more years’ experience in coordinating paraprofessional staff training and development for students. 

 Experience engaging student crisis and at-risk student needs preferred.

 Demonstrated collaborative work with faculty to create a seamless environment that encompasses students’ academic and co­-curricular experiences preferred.

 Demonstrated involvement in professional associations in the field of Higher Education Student Affairs preferred. 

  Proficiency with data management and housing/conduct software packages preferred.

CERTIFICATES, LICENSES, REGISTRATIONS:

None are required for this position at this time.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 50 pounds as well as climb multiple flights of stairs.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate.

ADDITIONAL INFORMATION:

A minimum of a 40-hour work week is expected; weekly schedule may vary each week and hours are regularly scheduled to include nights and weekends.

Work beyond a 40-hour week is occasionally required as needed for on-call, etc.

Must have an maintain a valid Class C Driver’s License and maintain a clear driving record to be insurable under the university liability policy.

Must be able to drive to complete work assignments on and off campus, as needed.

EMPLOYEE BENEFITS: For more information concerning benefits offered to HSU employees, see the HSU Benefits Summary on the HSU website.

 EEO / ADA Statement:

As an Equal Opportunity Employer, HSU complies with all applicable anti-discrimination laws including those prohibiting discrimination on the basis of age, sex, pregnancy, race, color, national origin, disability, genetic information and military service. HSU is a private university affiliated with the Baptist General Convention of Texas, and may lawfully consider an applicant’s religion as a selection criterion. HSU is committed to hiring faculty and staff who share an active Christian faith and fully support HSU’s mission.  In accordance with the Americans with Disabilities Act (ADA), HSU provides reasonable accommodation to qualified applicants and employees with disabilities unless the accommodation would impose an undue hardship on the organization or would change the essential functions of the job. Requests for reasonable accommodation should be directed to Human Resources.

BACKGROUND SCREEN:

HSU does not discriminate on the basis of race, color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state and federal law. HSU is committed to maintaining a safe and secure campus environment and protecting the university’s financial and physical assets. Therefore, Hardin-Simmons University conducts background checks. Depending on the position applicants may also be required to consent to a credit check as part of the background check process. As a non-profit institution of higher education committed to Christian faith and values, the University exercises its rights under state and federal law to use religion as a factor in making employment decisions.