Develop and implement programming,
initiatives, cultivation events, and services to include developing project/program
timeline; define guest experience; develop program content, train or provide
information to volunteers to perform event role; and create survey tools and/or
reports to analyze event success.
Implement communication
plan/strategies by developing content of message or writing: information,
newsletters, and updates and delivering through a variety of media including:
(sending) mass email/listserv, social media presence, websites, video, and other
media (e.g., brochures, newsletters, magazines). Research best practices of
alumni/donor relations concepts and programs. Evaluate information/data,
analyze practices, prepare reports, develop and propose solutions, and
implement operational changes.
Administer
collegiate/campus awards programs/processes including setting deadlines,
communicating process, writing nominations, communicating awards, etc.
Monitor and evaluate
the performance and/or service delivery of vendors/partners to include
recommendations for the renewal of vendor/partner contracts.
Represent advancement
operations by initiating contact with and providing information to boards,
committees, alumni, donors, friends, volunteers, other departments within the college;
other University colleges and departments, and external organizations.
Define information/data
to be collected (e.g., database) and reported to evaluate alumni engagement/advancement
operations programming, services, and initiatives.
Research and resolve
complicated alumni/member/donor concerns/issues, and develop standard
information (e.g., FAQs) to guide others in providing information.
Supervise the Alumni Engagement student
workers and manage all volunteers.
Responsible for all alumni social media
platforms; includes creating posts, replying to comments, and tracking
analytics.
Maintain accurate alumni participation
metrics for events.
Execute a successful unity ring program.
Serve as needed as a staff liaison for
various campus committees.
Manage the
upkeep of the Alumni website.
Provide Alumni-related
materials for the Ranger Rider including Family News and Friend’s We’ll Miss
sections.
Provide weekly,
quarterly, and annual reports to supervisor.
Maintain confidentiality concerning
personal records and other private information.
Attend professional development
conferences and training.
Other duties as assigned by the Director for Alumni Engagement.
SUPERVISORY RESPONSIBILITIES:
Supervisory
responsibilities for multiple student workers as well as providing oversight
and coordination with various approved HSU volunteers for campus events.
COMPETENCIES: This is your opportunity to demonstrate how your education and/or experience in your current or previous job relates to each function of this position.
Interview decisions are partially based on this information.
On a separate sheet of paper, write a paragraph for each competency listed below describing your background and qualifications in each area.
To perform the job successfully, an individual should demonstrate the following competencies.
Job Knowledge - Competent in
required job skills and knowledge; exhibits ability to learn and apply new
skills; keeps abreast of current developments; requires minimal supervision;
displays understanding of how job relates to others; uses resources
effectively.
Communications - Expresses ideas and
thoughts verbally; expresses ideas and thoughts in written form; exhibits good
listening and comprehension; keeps others adequately informed; selects and uses
appropriate communication methods.
Quality Management - Looks for ways to
improve and promote quality; demonstrates accuracy and thoroughness.
Ethics - Treats people with respect; keeps
commitments; inspires the trust of others; works with integrity and principles;
upholds organizational values.
Planning/Organizing - Prioritizes and
plans work activities; uses time efficiently; plans for additional resources;
sets goals and objectives; organizes or schedules other people and their tasks;
develops realistic action plans. Quality - Demonstrates accuracy and thoroughness;
looks for ways to improve and promote quality; applies feedback to improve
performance; monitors own work to ensure quality.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS, & ABILITIES (Language, Mathematical, Reasoning and Computer Skills):
LANGUAGE SKILLS: Ability to read, analyze, and interpret general business
periodicals, professional journals, technical procedures, or governmental
regulations. Ability to write reports, business correspondence, and procedure
manuals. Ability to effectively present information and respond to questions
from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts,
interest, commissions, proportions, percentages, area, circumference, and
volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY: Ability to solve
practical problems and deal with a variety of concrete variables in situations
where only limited standardization exists. Ability to interpret a variety of
instructions furnished in written, oral, diagram, or schedule form.
COMPUTER SKILLS: To perform this job
successfully, an individual should have knowledge of Word Processing
software; Spreadsheet software; Payroll systems; Order
processing systems; Internet software; Database software
and Contact Management systems.
EDUCATION/EXPERIENCE:
Assistant
Director position requires a bachelor’s degree in business, student services
or a discipline related to this position.
A bachelor’s degree from Hardin-Simmons
University is preferred.
3+ years of related work experience in
addition to the degree requirement is preferred.
Coordinator position requires 1-2 years
related experience and/or training
or 4 years combined equivalent education
and work experience.
CERTIFICATES, LICENSES, REGISTRATIONS:
None are required for this position at this time.
PHYSICAL REQUIREMENTS:
The physical demands described here are
representative of those that must be met by an employee to successfully perform
the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly
required to sit; use hands to finger, handle, or feel; reach with hands and
arms and talk or hear. The employee is occasionally required to stand; walk;
climb or balance and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25
pounds.
Specific vision abilities required by this job include close
vision, color vision, peripheral vision and ability to adjust focus.
WORK ENVIRONMENT:
The work environment
characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.
While performing the duties of this job, the employee is
occasionally exposed to outside weather conditions.
The noise level in the work environment is usually quiet.
ADDITIONAL INFORMATION:
The Coordinator or Assistant Director of Alumni Engagement is a Non-Exempt/Hourly Staff position.
This position requires a
regular 40-hour workweek at minimum (plus occasional overtime).
Candidate must
be able to work non-traditional hours, including nights and weekends depending
on the time of year.
Non-Exempt/Hourly
employees who work beyond 40 hours during a single work week will be
compensated at time and a half, per FLSA guidelines.
Must have and
maintain a valid Class C Driver’s License and maintain a clear driving record
to be insurable under the university liability policy.
Must be able to
drive to complete work assignments on and off campus, as needed.
Additional
travel may be required on occasion in order to attend training, events, etc.
EMPLOYEE BENEFITS: For more information concerning benefits offered to HSU employees, see the HSU Benefits Summary on the HSU website.