Assists
with the daily management of campus facilities. Arranges and oversees
facilities set-up for faculty, staff, students, and constituents for various campus
events.
Works under
the direct supervision of the Manager of Event Services and other Event Support
Technicians as a team to complete all necessary tasks in a timely manner.
Assists
in the supervision and training of several student workers. Ensures student workers
are assigned specific daily tasks and responsibilities. Follows-up on assigned tasks
for quality control. This includes oversight of student workers at the Mabee
Complex as well as in the Facilities Department.
Completes
simple maintenance of assigned facilities, including but not limited to
recycling, office set-ups, and deliveries.
Responsible for set-up, tear
down, and successful execution of HSU athletic events on days, nights, and
weekends, depending on when the events are scheduled.
Responsible for updating the
Manager of Event Services with any necessary information pertaining to all
operational needs and/or issues of concern.
Assist
in ensuring campus functions occur without any difficulties.
Meets daily with the Manager of
Event Services and Event Support team.
All HSU employees are expected
to adhere to the HSU Personnel Handbook and Safety Handbook in following all
campus policies and procedures.
Performs other duties as
assigned by Manager of Event Services or Director of University Events.
SUPERVISORY RESPONSIBILITIES:
There are no supervisory
responsibilities for this position, except for student workers.
COMPETENCIES: This is your opportunity to demonstrate how your education and/or experience in your current or previous job relates to each function of this position.
Interview decisions are partially based on this information.
On a separate sheet of paper, write a paragraph for each competency listed below describing your background and qualifications in each area.
To perform the job successfully, an individual should demonstrate the following competencies.
Continuous Learning - Assesses own strengths and weaknesses; seeks feedback
to improve performance; pursues training and development opportunities; strives
to continuously build knowledge and skills; shares expertise with others.
Customer Service - Manages difficult or emotional customer situations;
responds promptly to customer needs; solicits customer feedback to improve
service; responds to requests for service and assistance; meets commitments.
Change Management - Develops workable implementation
plans; communicates changes effectively; builds commitment and overcomes
resistance; prepares and supports those affected by change; monitors transition
and evaluates results.
Ethics - Treats people with respect; keeps commitments; inspires
the trust of others; works with integrity and principles; upholds
organizational values.
Dependability - Follows instructions, responds to
management direction; takes responsibility for own actions; keeps commitments;
commits to long hours of work when necessary to reach goals; completes tasks on
time or notifies appropriate person with an alternate plan.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS, & ABILITIES (Language, Mathematical, Reasoning and Computer Skills):
LANGUAGE SKILLS: Ability to read and interpret documents such as safety
rules, operating and maintenance instructions, and procedure manuals. Ability
to write routine reports and correspondence. Ability to speak effectively
before groups of customers or employees of organization.
MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units
of measure, using whole numbers, common fractions, and decimals. Ability to
compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY: Ability to apply common sense understanding to carry out instructions
furnished in written, oral, or diagram form. Ability to deal with problems
involving several concrete variables in standardized situations.
COMPUTER SKILLS: To perform this job successfully, an individual should have knowledge of Word
Processing software, Spreadsheet software, Human Resources/Payroll systems for Timecard
Entry, Order Processing Software, Internet, etc.
EDUCATION/EXPERIENCE:
High School Diploma and/or 2-3 years minimum of related
experience preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
None are required for this position at this time.
PHYSICAL REQUIREMENTS:
The physical demands described here are
representative of those that must be met by an employee to successfully perform
the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly
required to use hands to finger, handle, or feel and reach with hands and arms.
The employee is frequently required to stand; climb or balance; stoop, kneel,
crouch, or crawl; talk or hear and taste or smell. The employee is occasionally
required to walk and sit. Specific vision abilities required by this job
include close vision, distance vision and depth perception.
The employee must regularly lift and/or move up to 10 pounds,
frequently lift and/or move up to 25 pounds and occasionally lift and/or move
more than 100 pounds.
Frequent heavy lifting (50-60
pounds) or dragging required.
This is an active position. Frequently
required to stand for prolonged periods of time.
WORK ENVIRONMENT:
The work environment
characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.
While performing the duties
of this job, the employee is frequently exposed to wet and/or humid conditions
and outside weather conditions. The employee is occasionally exposed to moving
mechanical parts; high, precarious places; fumes or airborne particles; toxic
or caustic chemicals; extreme cold; extreme heat; risk of electrical shock and
vibration.
The noise level in the work
environment is usually moderate.
ADDITIONAL INFORMATION:
This is a
Non-Exempt/Hourly Staff position. A regular 40-hour workweek is required plus occasional
overtime as this position does require employees to be “on call” periodically.
This position
requires traditional work hours as well as regular weekend work and occasional
evening and/or holiday scheduled work in order to meet internal and/or external
deadlines along with maintenance of emergencies, etc.
There is
currently one opening for Event Support Technician, which is for the middle
shift.
(2nd Shift) Tuesday – Saturday 11:00 A.M. – 8:00 P.M. (Later/Earlier for Special Events)
Must
be able to work flexible shifts when required and/or other days when needed.
On-call duty is
required when a response is necessary.
All hours
worked beyond 40 hours in a single work week will be compensated at time and a
half, per FLSA guidelines.
Must have and
maintain a valid Class C Driver’s License and maintain a clear driving record
to be insurable under the university liability policy.
Must be able to
drive to complete work assignments on and off campus, as needed.
Additional
travel may be required on occasion.
HSU Event
Support Uniform is provided and required to be worn while on duty.
EMPLOYEE BENEFITS: For more information concerning benefits offered to HSU employees, see the HSU Benefits Summary on the HSU website.