Responsible
for system administration, including design, specifications, evaluation,
recommendations, configuration, installation, and management of server and
storage hardware and applications.
Administers
and supports on-premises application servers as required.
Administers
and supports cloud-hosted applications as required.
Responsible
for day-to-day operation, user support, user training, product reporting,
product updates, and product documentation for various applications.
Performs
troubleshooting to isolate and diagnose common network problems and systems
issues. Assists with upgrades of network hardware and software components as
required.
Coordinates
with colleagues to ensure proper security, licensing, and maintenance of all
server hardware, University applications, and related resources.
Coordinates
with colleagues to establish and implement security policies and controls
within systems and applications.
The duties listed in
this job description are intended only as illustrations of the various types of
work that may be performed.
Must Adhere to guidelines in the
University Personnel and Safety Handbooks and departmental policies.
Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
There are no supervisory responsibilities for
this position.
COMPETENCIES: This is your opportunity to demonstrate how your education and/or experience in your current or previous job relates to each function of this position.
Interview decisions are partially based on this information.
On a separate sheet of paper, write a paragraph for each competency listed below describing your background and qualifications in each area.
To perform the job successfully, an individual should demonstrate the following competencies.
Job Knowledge – Competent in required job skills and
knowledge; exhibits ability to learn and apply new skills; keeps abreast of
current developments; requires minimal supervision; displays understanding of
how job relates to others; uses resources effectively.
Teamwork - Balances team and individual
responsibilities; exhibits objectivity and openness to others' views; gives and
welcomes feedback; contributes to building a positive team spirit; puts success
of team above own interests; able to build morale and group commitments to
goals and objectives; supports everyone's efforts to succeed.
Change Management – Develops workable
implementation plans; communicates changes effectively; builds commitment and
overcomes resistance; prepares and supports those affected by change; monitors
transition and evaluates results.
Strategic
Thinking – Develops strategies to achieve
organizational goals; understands organization’s strengths and weaknesses;
analyzes market and competition; identifies external threats and opportunities;
adapts strategy to changing conditions.
Judgement – Displays willingness to make decisions; exhibits sound and
accurate judgment; supports and explains reasoning for decisions; includes
appropriate people in decision-making process; makes timely decisions.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE, SKILLS, & ABILITIES (Language, Mathematical, Reasoning and Computer Skills):
LANGUAGE SKILLS: Ability to read, analyze, and interpret general business
periodicals, professional journals, technical procedures, or governmental
regulations. Ability to write reports, business correspondence, and procedure
manuals. Ability to effectively present information and respond to questions
from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts,
interest, commissions, proportions, percentages, area, circumference, and
volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY: Ability to define problems, collect
data, establish facts, and draw valid conclusions. Ability to interpret an
extensive variety of technical instructions in mathematical or diagram form and
deal with several abstract and concrete variables.
COMPUTER SKILLS: To
perform this job successfully, an individual should have knowledge of the
Microsoft Office Suite of products.
EDUCATION/EXPERIENCE:
High School Diploma or Equivalent
required. Associate or bachelor’s degree preferred and/or or a combination of
technical education and related industry experience.
5 -7+ years of related industry experience strongly
preferred.
Experience
in VMware, Linux, Microsoft Windows Server, Active Directory, Microsoft Azure
or Office 365, Microsoft SQL Server, Microsoft Endpoint Configuration Manager,
and PowerShell preferred.
Experience
in higher education preferred.
Must be able to
learn quickly, be detail oriented, and have effective communication skills.
Must be able to work with multiple
constituents in a manner congruent with the image and mission of the
University. Constituents include but are not limited to students, faculty,
staff, trustees, and trustees.
The
above requirements will be validated through the written competencies provided
by the applicant in addition to the interview process and reference checks
regarding past employment experience, etc.
CERTIFICATES, LICENSES, REGISTRATIONS:
None are required for this position at this time.
PHYSICAL REQUIREMENTS:
The physical demands described here are
representative of those that must be met by an employee to successfully perform
the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
While
performing the duties of this Job, the employee is regularly required to talk
or hear. The employee is frequently
required to sit; reach with hands and arms; and use hands to finger, handle, or
feel. The employee is occasionally
required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl.
The
employee must regularly lift and/or move up to 10 pounds, frequently lift and/or
move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
Specific
vision abilities required by this job include close vision, distance vision,
color vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT:
The work environment
characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.
The
employee is occasionally exposed to outside weather conditions, extreme cold,
and extreme heat.
The
noise level in the work environment is usually moderate.
ADDITIONAL INFORMATION:
This position
is a Full-Time, Exempt Level Staff Position at the HSU Campus.
A minimum of a 40-hour work week is
expected. Irregular
hours, occasional evening and weekend work and/or assignments beyond a 40-hour week may be required
during peak season and/or to meet project deadlines.
Infrequent travel may
be required on occasion to
attend training workshops.
Must have and
maintain a valid Class C Driver’s License and maintain a clear driving record
to be insurable under the university liability policy.
Must
be able to drive to complete work assignments on and off campus, as needed.
EMPLOYEE BENEFITS: For more information concerning benefits offered to HSU employees, see the HSU Benefits Summary on the HSU website.